Privacy Policy

This Privacy Policy explains how Golden Star, operated through the website https://goldenstar-aussie.com, collects, uses, discloses, and protects your personal information when you visit our site, interact with our content, or contact us. It applies to website visitors, prospective players considering the Golden Star brand, and any individual whose data is processed in connection with this review and information service. By using this website, you consent to the practices described in this Privacy Policy, subject to your rights under applicable law. Effective date: 1 January 2026.

Who We Are

OBSERVE: Golden Star is an informational project focused on the Golden Star online casino brand for Australian users. Operational and corporate details are linked to the casino operator and its group structure.

EXPAND: The underlying online casino services are operated by an offshore gambling company, while this website functions as a review and information resource. For transparency, we identify the primary operator and group entities, as well as the contacts responsible for privacy-related matters for this project.

REFLECT: This section clarifies the relationship between the informational site and the casino operator, and designates contact points for data protection questions.

Operator and Group Information

• Primary operator of the Golden Star casino brand: Dama N.V., a public limited company (Naamloze Vennootschap) incorporated under the laws of Curaçao.
• Registration details: Dama N.V., company registration number 152125, registered in Curaçao.
• Legal and headquarters address: Scharlooweg 39, Willemstad, Curaçao.
• Licensing information (casino operations): Online gambling activities for the Golden Star brand are carried out under licence 8048/JAZ2020-013, issued to Antillephone N.V. by Curaçao eGaming / Antillephone N.V. (confirmed valid as of 15.12.2024 and treated as active through 2026 for this dataset).
• Payments subsidiary: Strukin Ltd, a limited company established in Cyprus, which assists with payment processing for the operator's services.

Website and Project Entity

• Project name: Golden Star.
• Project domain: https://goldenstar-aussie.com (official website for this review project).
• Scope: Independent informational and review service describing the Golden Star casino offering to Australian-facing audiences, without itself providing gambling services.

Data Protection Contact

• Responsible unit for this website: Data Protection Department - Golden Star (operating via goldenstar-aussie.com).
• Primary privacy contact (DPO / data protection contact):
  • Email (preferred): [email protected]
  • Alternative contact for support-related privacy inquiries: [email protected]
• Postal contact for operator: Dama N.V., Scharlooweg 39, Willemstad, Curaçao (please mark the envelope "Privacy - Golden Star").

What Personal Data We Collect

OBSERVE: Visiting goldenstar-aussie.com and interacting with Golden Star generates several categories of information, some of which may be considered personal data under privacy laws.

EXPAND: We collect data that you provide directly, technical data generated by your device, data connected with navigation and behavioural patterns, and information linked to cookies and similar technologies. We may also receive limited information from our partners (for example, analytics or advertising networks).

REFLECT: This overview helps you understand what types of data may be processed and for which broad categories they fall.

Personal Identification and Contact Data

• Basic identifiers: full name (if you choose to provide it in contact forms, feedback, or email), username or nickname if used in communications.
• Contact details: email address (e.g., when contacting us at [email protected] or [email protected]), and any phone number you voluntarily include in a message or attachment.
• Communication content: the text of your enquiries, complaints, or feedback, including any information you decide to include.

Technical and Device Data

• Device identifiers: IP address, browser type and version, operating system and interface, device type, language settings, time zone, and similar technical attributes transmitted by your browser.
• Usage logs: date and time of access, pages visited, referral URLs, click paths, page response times, download errors, and interaction data such as scrolling, clicks, and mouse movements.

Payment and Financial Data

• On this website: Golden Star does not directly process payment card data or bank account information for users, as we do not offer deposit or withdrawal functionality.
• Via linked casino services: if you follow links from goldenstar-aussie.com to Golden Star or related casino services, any payment and financial data (e.g., card details, crypto wallet addresses, payment histories) will be collected and processed directly by Dama N.V., Strukin Ltd, and their payment partners, under their own privacy policies.

Behavioral and Interaction Data

• Website behaviour: pages viewed, links clicked (including outbound links to goldenstar-casino.com and other operator properties), time spent on pages, scroll depth, and navigation patterns.
• Engagement metrics: whether you open or interact with newsletters or marketing emails (if such services are provided and you subscribe), and your responses to surveys or promotions featured on the website.
• Gambling-related behavioural data (via casino operator): betting history, game preferences, stakes and winnings, frequency of play, and risk indicators may be processed by the casino operator and associated entities (not by Golden Star directly) for AML, responsible gambling, and service provision.

Cookies and Similar Technologies

• Cookies: small text files placed on your device that allow us and certain partners to recognize your browser, store preferences, and measure the performance of our content.
• Similar technologies: web beacons, pixel tags, local storage, and device identifiers used for analytics, fraud prevention, and, where permitted, marketing and retargeting.
• Third-party tags: cookies and scripts implemented by analytics providers, advertising networks, and affiliate tracking systems that operate independently under their own privacy policies.

Legal Basis for Processing

OBSERVE: As an informational site with international reach, Golden Star aligns its practices with widely recognised data protection standards, including principles reflected in the EU General Data Protection Regulation (GDPR) and comparable regimes, while acknowledging that the primary audience is in Australia.

EXPAND: Although Australia does not use the GDPR "legal basis" terminology, it imposes obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For clarity, we describe the main justifications commonly recognised in international privacy frameworks, which mirror our actual uses of your data.

REFLECT: This section explains why we may lawfully collect and use your data and how this relates to your rights.

Consent

• Scope: We rely on your consent when:
  • you accept non-essential cookies (such as marketing or advanced analytics cookies);
  • you subscribe to newsletters or promotional communications; or
  • you voluntarily provide us with information in contact forms or similar interfaces.
• Withdrawal: You can withdraw your consent at any time, for example by:
  • using unsubscribe links in emails;
  • changing cookie settings within our cookie banner or your browser; or
  • contacting us at [email protected].

Performance of a Contract or Taking Steps at Your Request

• Service provision: When you request information, assistance, or other services that we offer via goldenstar-aussie.com (for example, responding to a support query), we process your data to provide those services.
• Casino account operations (operator side): If you register with the Golden Star casino or related brands, the operator (Dama N.V. and its group) processes your personal and payment data to:
  • create and manage your account;
  • enable deposits, wagers, and withdrawals; and
  • deliver bonuses, loyalty programs, and account support.

Legitimate Interests

• Fraud prevention and security: We process technical and usage data to detect suspicious activity, prevent abuse of affiliate programs, protect our systems, and maintain the integrity of our services.
• Analytics and service improvement: We analyse aggregated or pseudonymised data to:
  • understand how users interact with Golden Star;
  • optimise the structure, content, and performance of the site; and
  • evaluate the effectiveness of traffic sources and campaigns.
• Business operations: We use minimal necessary data to manage our relationships with partners, affiliates, and service providers.

Compliance with Legal Obligations

• KYC/AML (casino operator): The Golden Star casino operator must comply with "Know Your Customer" (KYC) and Anti-Money Laundering (AML) obligations, which may involve identifying players, verifying documents, monitoring transactions, and reporting suspicious activities to competent authorities under Curaçao and other applicable laws.
• Regulatory enforcement - Australia: Australian authorities, including the Australian Communications and Media Authority (ACMA), implement and enforce the Interactive Gambling Act 2001 (Cth). Data may be processed for the purposes of:
  • complying with blocking orders or regulatory requests; and
  • cooperating with investigations, court orders, or applicable enforcement actions.
• Record keeping and tax/audit duties: Where the operator or its group companies have obligations to retain certain records (e.g., under licensing, AML, or corporate law), they process personal data to meet these requirements.

Purpose of Processing

OBSERVE: Each processing activity corresponds to specific, identifiable purposes.

EXPAND: We categorise the purposes to show how they relate to the functionality of Golden Star, the casino operator's services, and broader compliance and security needs.

REFLECT: Understanding the purposes helps you assess whether the processing is appropriate and aligned with your expectations.

Service Delivery and Site Operation

• Providing access to content: To display pages, articles, reviews, and resources about the Golden Star brand and related topics.
• Responding to enquiries: To process and respond to questions sent via email ([email protected], [email protected], or other contact channels).
• Operating affiliate and referral links: To direct you to the relevant casino or partner website and, where applicable, track referrals in compliance with partner agreements.

Improvement and Analytics

• Analytics: To measure traffic, understand user behaviour, detect technical issues, and analyse trends using aggregated or pseudonymised data.
• Content optimisation: To evaluate which pages and topics are most useful to users and improve content relevance and readability.

Marketing and Communications

• Newsletters and offers: If implemented and you subscribe, to send you information about updates, promotions, or news related to Golden Star or the Golden Star brand (subject to your consent and applicable marketing laws).
• Advertising and retargeting: To display or facilitate relevant advertising via third-party networks, where permitted and based on appropriate consent.

Fraud Prevention, Security, and Compliance

• Security monitoring: To protect our website and infrastructure from cyberattacks, misuse, or unauthorised access.
• Compliance and risk management: To fulfil legal, regulatory, and licensing requirements applicable to the operator and its group, particularly in relation to gambling compliance, KYC/AML, and ACMA notices regarding illegal offshore gambling.
• Responsible gambling (operator side): To monitor and assess player behaviour (by the operator) for responsible gambling purposes, identify problematic patterns, and implement interventions where required.

Disclosure & Sharing

OBSERVE: Data may be shared with selected third parties where necessary for providing services, complying with laws, or implementing our business model.

EXPAND: We distinguish between categories of recipients and typical circumstances under which information may be shared, with emphasis on payment partners, technical providers, regulators, and marketing/affiliate partners.

REFLECT: This transparency allows you to understand with whom your information may be shared and why.

Service Providers and Technical Partners

• Hosting and infrastructure providers: Entities that host goldenstar-aussie.com, provide content delivery networks, DDoS protection, and related services.
• Analytics providers: Third-party analytics tools (e.g., web analytics solutions) that collect usage data in pseudonymised or aggregated form.
• IT support and security vendors: Specialists helping maintain, secure, and troubleshoot our systems.

Payment Processors and Financial Institutions (Casino Operator)

• Payment partners: Banks, card schemes, electronic wallets, cryptocurrency processors, and similar providers working with Dama N.V. and Strukin Ltd for deposits and withdrawals.
• Purpose: Processing payments, preventing fraud, verifying account ownership, and meeting AML obligations.

Regulators, Authorities, and Dispute Bodies

• Gambling and licensing authorities: Curaçao eGaming / Antillephone N.V. and other regulators overseeing the operator's activities.
• Australian authorities: Authorities such as the Australian Communications and Media Authority (ACMA) and other competent bodies may receive processed data in connection with enforcement of Australian gambling laws (e.g., Interactive Gambling Act 2001), blocking orders, or investigations concerning offshore gambling services targeting Australians.
• Law enforcement, courts, and administrative bodies: When required by law, court order, or to protect our legal rights, we may disclose information.

Affiliates, Advertising Networks, and Partners

• Affiliate networks: Networks and partners that manage tracking links and performance metrics when you visit or register with Golden Star or related casinos after following links from goldenstar-aussie.com.
• Advertising partners: Where used, third-party advertising networks may place cookies or similar tools to display relevant ads and measure campaign performance, subject to your consent.

Corporate Transactions

• Business transfers: In the event of a merger, acquisition, reorganisation, sale of assets, or similar corporate transaction involving the website or the operator's business, your data may be transferred as part of that transaction, subject to confidentiality and applicable law.

International Transfers

OBSERVE: The services related to Golden Star involve cross-border operations between Curaçao, Cyprus, Australia, and potentially other jurisdictions where technology and service providers are located.

EXPAND: Data may be stored and processed outside your country of residence, including in countries that may have different data protection laws. We implement safeguards appropriate to the nature of the transfer and the applicable regulatory framework.

REFLECT: This section explains where data may go and what protections are applied.

Regions and Typical Destinations

• Curaçao: Location of Dama N.V., the primary operator of the Golden Star casino brand and related gambling services.
• Cyprus: Location of Strukin Ltd, handling certain payment and operational activities.
• Australia: Primary target market for the Golden Star project; data related to Australian visitors may be routed through Australian or regional infrastructure where applicable.
• Other countries: Service providers (e.g., hosting, analytics, anti-fraud, email delivery) may be located in the European Union, the United Kingdom, the United States, or other jurisdictions.

Protection Measures

• Contractual safeguards: Where required by the applicable data protection framework, we and/or the operator rely on standard contractual clauses or equivalent contractual mechanisms to ensure an adequate level of protection when transferring data internationally.
• Technical and organisational controls: Encryption, access controls, and strict authorisation procedures help reduce the risk of unauthorised access or disclosure during and after transfer.
• Partner due diligence: We select third-party providers that demonstrate appropriate security and privacy practices, including adherence to recognised standards such as ISO 27001 or SOC 2 where available.

Data Retention

OBSERVE: Data is retained for as long as necessary to fulfil the purposes for which it was collected, subject to legal and regulatory requirements.

EXPAND: Different categories of data have different retention periods based on operational needs and obligations such as AML, licensing, and general record-keeping.

REFLECT: This section sets expectations on how long your information is kept and the criteria used to determine deletion or anonymisation.

Typical Retention Periods

• Website usage and analytics data: Usually retained in identifiable or pseudonymised form for up to 24 months from the date of collection, after which it may be aggregated or anonymised.
• Contact and support data: Emails and related records are generally stored for up to 3 years after the last communication, unless required longer for dispute resolution or legal reasons.
• Casino account and transaction data (operator side): Personal, transactional, and KYC data associated with casino accounts are generally kept for the duration of the account and for up to 5 - 7 years after account closure, in line with licensing, AML, and tax/audit obligations.

Deletion Criteria

• End of purpose: Data that is no longer needed for the purposes described in this Privacy Policy will be erased or irreversibly anonymised.
• User requests: Where applicable law provides a right to erasure and you validly exercise this right, we will delete or anonymise your data, subject to any legal obligations to retain it.
• Legal and regulatory constraints: Certain data cannot be deleted immediately if it must be retained for statutory retention periods, investigations, or pending disputes.

Your Rights

OBSERVE: Different jurisdictions provide individuals with rights over their personal data. While Golden Star is focused on Australia, we seek to align with high-level protections inspired by frameworks such as the GDPR and, where relevant, other regional laws.

EXPAND: Depending on your location and the entity controlling your data (this website or the casino operator), you may have rights to access, correct, delete, restrict, object to processing, and obtain a copy of your data, as well as to withdraw consent, particularly for marketing.

REFLECT: This section outlines these rights in a broad, internationally aligned manner and explains how to exercise them.

Core Data Protection Rights

• Right of access: You may request confirmation of whether we (or, where relevant, the operator) process your personal data and receive a copy of such data, along with information about how it is used.
• Right to rectification: You may request that inaccurate or incomplete data about you be corrected or updated.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where:
  • it is no longer necessary for the purposes for which it was collected;
  • you have withdrawn consent (where consent was the basis); or
  • you have validly objected to processing and no overriding legitimate grounds exist.
  This right may be limited where data must be retained for legal obligations (e.g., AML/KYC, regulatory investigations).
• Right to restriction of processing: You may request that processing of your data be restricted, for example, while we verify its accuracy or assess an objection.
• Right to object: You may object to processing of your data based on legitimate interests, including profiling related to such interests. You also have an unconditional right to object at any time to processing of your data for direct marketing.
• Right to data portability: Where technically feasible and applicable, you may request a copy of the personal data you provided to us in a structured, commonly used, and machine-readable format, and ask for it to be transmitted to another controller.
• Right to withdraw consent: Where processing relies on your consent (e.g., marketing communications, non-essential cookies), you may withdraw that consent at any time. This does not affect the lawfulness of processing that took place before withdrawal.

Exercising Your Rights

• Contact channels: To exercise any of the above rights in relation to Golden Star, please contact:
  • Email: [email protected] (preferred contact for privacy matters); or
  • Support email: [email protected] (for account- or content-related issues that may involve personal data).
• Casino operator data: For data controlled by the Golden Star casino operator (e.g., betting history, payment details, KYC documents), rights should be exercised through the operator's official channels as set out in its own privacy policy.
• Information required: We may ask you to provide information necessary to verify your identity and locate the relevant data (e.g., email address used, approximate dates of interaction).
• Response timeframe: We aim to respond to your request without undue delay and, in principle, within 30 days. Complex or numerous requests may take longer, in which case you will be informed of any extension and the reasons for it.
• Fees: Requests are generally handled free of charge. However, a reasonable fee may be charged or a request declined if it is manifestly unfounded or excessive, particularly because of repetition.

Cookies & Tracking Technologies

OBSERVE: Golden Star uses cookies and similar technologies to operate the website, understand usage, and, where applicable, support marketing activities.

EXPAND: Cookies differ by lifespan (session vs persistent), origin (first-party vs third-party), and purpose (functional, analytics, advertising). Users can manage cookie settings in their browser and, where available, via on-site controls.

REFLECT: This section clarifies how these technologies work and how you can manage them.

Types of Cookies We Use

• Session cookies: Temporary cookies that exist only while your browser is open and are deleted when you close it. They are used for core functionality, such as maintaining session state and navigation consistency.
• Persistent cookies: Cookies that remain on your device for a defined period or until you delete them. They are used to remember your preferences, such as language or cookie consent choices, and for long-term analytics.
• First-party cookies: Cookies set directly by goldenstar-aussie.com to support website functionality and basic analytics.
• Third-party cookies: Cookies set by external providers, such as analytics solutions, advertising networks, or affiliate tracking platforms. These providers process data under their own privacy policies.

Purposes of Cookies

• Strictly necessary / functional: Enable essential features, such as secure connection handling, page navigation, and access to restricted areas of the site. These cookies are usually required for the site to function properly.
• Analytics and performance: Collect information about how visitors use Golden Star, including which pages are most viewed and whether error messages occur, helping us improve the site.
• Advertising and affiliate tracking: Support measurement of referral traffic to the Golden Star casino or related brands, and, where applicable, display relevant advertising in cooperation with third-party networks.

Managing Cookies

• Browser settings: Most web browsers allow you to:
  • view which cookies are stored on your device;
  • delete cookies;
  • block cookies from specific sites; or
  • block all cookies or certain types of cookies.
• On-site controls: Where implemented, you may use our cookie banner or preferences center to accept or reject certain categories of cookies (e.g., analytics, advertising).
• Effect of disabling cookies: If you block or delete cookies, some features of the website may not function as intended, and your user experience may be affected.

Data Security

OBSERVE: Protecting your information and the systems that support Golden Star and the Golden Star casino operator is a fundamental priority.

EXPAND: Security measures involve a combination of technical controls, organisational procedures, and staff awareness, with reference to established security standards.

REFLECT: While no system can guarantee absolute security, these measures significantly reduce the risk of unauthorised access, loss, or misuse.

Technical Measures

• Encryption in transit: Data transmitted between your browser and goldenstar-aussie.com is protected using Transport Layer Security (TLS) 1.2 or higher, helping prevent interception or tampering.
• Encryption at rest: Where feasible and proportionate, sensitive data is stored in encrypted form or otherwise pseudonymised to mitigate the impact of potential breaches.
• Access controls: Access to systems and data is restricted to authorised personnel and service providers on a need-to-know basis through user authentication, role-based access control, and logging.
• Infrastructure hardening: Firewalls, intrusion detection and prevention systems, and regular patching help protect servers and network infrastructure.

Organisational Measures

• Policies and procedures: Internal data protection and security policies govern how data is handled, stored, and accessed.
• Staff training: Personnel involved in data processing receive training on confidentiality, security practices, and applicable privacy obligations.
• Vendor management: Third-party providers with access to data are selected and managed with attention to their security posture, and, where appropriate, contractual requirements referencing recognised standards such as ISO 27001 or SOC 2.

Incident Response

• Monitoring: Systems are monitored for anomalies and potential security events.
• Response procedures: In the event of a suspected or actual data breach, we follow incident response plans designed to:
  • contain and remediate the incident;
  • assess its scope and impact; and
  • notify affected individuals and relevant authorities where required by law.

Complaints & Contacts

OBSERVE: Individuals should have clear channels to raise questions or complaints about privacy practices.

EXPAND: We detail internal complaint procedures and escalation options to supervisory authorities, particularly in Australia, and, where appropriate, other regions.

REFLECT: This framework ensures concerns are addressed promptly and transparently.

Contacting Us

• Primary privacy contact (for Golden Star):
  • Email: [email protected]
  • Support inquiries (including privacy-related issues affecting support matters): [email protected]
• Postal contact (operator): Dama N.V., Scharlooweg 39, Willemstad, Curaçao (mark as "Privacy - Golden Star").

Internal Complaint Procedure

1. Submission: Send a detailed description of your concern or complaint, including any relevant dates, account references (if relating to the casino), and evidence, to [email protected].
2. Acknowledgment: We aim to acknowledge receipt of your complaint within 7 business days.
3. Investigation: We will review your complaint, consult relevant internal teams or the casino operator where needed, and gather necessary information.
4. Response: A substantive reply will typically be provided within 30 days, outlining our findings and any remedial actions. If more time is needed due to complexity, we will inform you of the revised timeframe and reasons.
5. Follow-up: If you disagree with our response, you may request further review or pursue external remedies as available under applicable law.

Escalation to Supervisory Authorities

• Australia (primary audience jurisdiction): If you are in Australia and are not satisfied with how we or the casino operator handle your personal information, you may contact:
  • Office of the Australian Information Commissioner (OAIC)
    Website: https://www.oaic.gov.au/
    Phone (Australia): 1300 363 992
• Other jurisdictions: Depending on your location and the relevant data controller (for example, if an EU or UK privacy regime applies), you may have the right to lodge a complaint with your local data protection authority. Details are typically available on the authority's official website.

Updates

OBSERVE: Privacy practices may evolve due to legal, technical, or business changes.

EXPAND: We maintain version control and clear update procedures to keep you informed of material modifications to this Privacy Policy.

REFLECT: This ensures transparency and allows you to make informed decisions about continued use of Golden Star and related services.

Notification of Changes

• Minor updates: Non-material changes (such as clarifications or editorial updates) will be posted by updating the "Last updated" date at the end of this Privacy Policy.
• Material changes: For significant changes that affect how your data is processed (e.g., new categories of data, new purposes, or new types of recipients), we will:
  • provide notice on the website, such as a banner or prominent notice; and/or
  • where appropriate and if we have your contact details, notify you by email or dashboard alert (if such functionality is offered).

Advance Notice and Your Options

• Notice period: Where feasible, material changes will be announced at least 30 days before they take effect.
• Your review: You should review any updated Privacy Policy carefully. Continued use of Golden Star after the effective date of the updated policy will constitute your acknowledgement of the changes, except where your explicit consent is required.
• Objection and account closure: If you do not agree with a material change that requires your consent, you may:
  • withdraw your consent to affected processing (e.g., marketing);
  • limit your use of the website; and
  • if you hold a casino account, follow the operator's procedures to close your account and, where applicable, exercise your data protection rights.

Last updated: January 2026.